With over three decades of professional experience, Jack is a business processes leader who’s successfully improved operations for corporate services, administration and sourcing organizations at leading U.S. companies and state government sectors. Florida Governor Rick Scott appointed Jack as Secretary of the Department of Management Services. In just over a year, he turned the agency around and secured crucial funding during budget cuts, restored confidence and employee morale, and provided critical leadership to the department. Preceding his appointment, Jack held senior executive positions – leading procurement, sourcing, and shared services – for top North American organizations including CIGNA, Canadian Imperial Bank of Commerce (CIBC), American International Group (AIG), Computer Associates (CA), Travelers, Ames Department Stores and Prentice-Hall.